Now Hiring - Customer Service Liaison in Caseyville, IL

Job Title:

Customer Care Liaison

Location:

Caseyville, IL

Type:

· Full-time (M-F)

· 40 hours a week

· On-the-job training

· Year-round employment

· Weekly pay frequency.

Job Description/Overview:

· HEAL YOUR HOME WITH HELITECH

· Do you like working with people? Do you like team work? Do you want to have a great work life balance?

· Come work with us.

· Customer contact, via incoming phone calls, voicemails, emails &/or texts throughout the scheduling process

· Assisting with scheduling sales/service apts and other tasks as needed.

· Assisting with utility locates, permits, invoicing as needed. Misc. office tasks such as scanning, faxing, mail, FedEx and other miscellaneous tasks as needed.

Qualifications/Requirements

· Customer Service

· Phone Etiquette

· Ability to multitask

Responsibilities

· Inbound and outbound phone calls

· Schedule Appointments

· Assist with utility locates

· Assist with permits other misc task as needed

Compensation & Benefits

· Competitive salary; compensation is based on previous experience and qualifications.

· A paid comprehensive training program.

· Full Benefits (Health, Dental, and Vision insurance).

· 401K Retirement plan with company match.

· Paid vacation and holidays.

About Helitech

Helitech has provided technical and construction support to residential, commercial, and industrial markets since 1987. Our company culture is centered on being family-oriented; we teach, learn, and motivate one another. We are looking for team members that want to make a difference in the lives of other team members as well as our customers.

Our reputation is built on honesty, integrity, quality craftsmanship, and customer support. As an employer, we are committed to employee satisfaction, job safety, and professional growth.

At Helitech, we believe that hiring the most qualified people with the right skill set and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience. That’s why Helitech has been an employer of choice for over 35 years – since 1987.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Caseyville, IL 62232: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location